Auctions
WATCH AUTHENTICITY GUARANTEE
WATCH AUTHENTICITY GUARANTEEWelcome to U.S. Coins and Jewelry of Houston, Texas. As a retailer of Rolex watches, we guarantee the authenticity of each and every part of your new Rolex watch. We invite you to visit our showroom located at 8435 Katy Freeway, Houston, TX 77024 to browse our collection of Rolex watches. Contact us to book an appointment with our dedicated team.
Authenticity Guarantee
Every watch listed on our site has been examined, performance-tested, and authenticated by our in-house technicians to receive the U.S. Coins and Jewelry Certified Pre-Owned status. Once listed, they are ready to ship in 1-2 business days and come backed by our 3-year warranty and hassle-free return policy. At U.S. Coins and Jewelry, we provide a GUARANTEE OF AUTHENTICITY, A 36 MONTH WARRANTY, APPRAISAL (upon request), and when available, the original paperwork and boxes by Rolex itself.
*All Pre-Owned Rolex watches are guaranteed to be 100% genuine and certified authentic.
Warranty
At U.S. Coins and Jewelry, your trust is very important to us. We believe that buying a pre-owned Rolex watch online should be simple, honest, and straightforward. To that end, we guarantee that every Rolex watch on our site is 100% authentic, comprised entirely of Rolex parts. Our mission is to be the leading trusted online source for selling and buying authentic pre-owned Rolex watches. We stand behind this authenticity guarantee with a full money back refund on any watch not found to be
completely genuine.
Return Policy
We strive for 100% customer satisfaction, which is why we provide you the opportunity to return any product purchased from us for store credit, refund, or exchange. U.S. Coins and Jewelry refund, return and exchange policy is limited to five (5) business days from the date that you receive the item. You must notify U.S. Coins and Jewelry’s Customer Service Department via telephone at 713-464-6868 within five (5) business days from the date that you receive the item and follow the instructions provided to you, at that time. Shipping and handling charges are non-refundable. You are fully responsible for all taxes, as well as return shipping and handling costs. U.S. Coins and Jewelry may reject any returned or exchanged item that does not reasonably conform to these terms. If the case of a request for an exchange, U.S. Coins and Jewelry expressly reserves the right, in its sole and absolute discretion, to find an acceptable replacement or refund your money should an acceptable replacement be unavailable. Returns, refunds and exchanges are subject to U.S. Coins and Jewelry’s Market Loss Policy. Any and all market gains on refunds, returns, and exchanges shall belong solely to U.S. Coins and Jewelry.
