Kenny Jr. welcomed us, and we were impressed with the displays in the showroom and the security of the store. There is police presence visible inside, and outside in the parking lot. We felt very secure the entire time we were there. Will was very patient, and reviewed all of our 'estate' coins with us, while pricing them individually. Will seems very knowledgeable in his craft. There was no pressure to sell any of our coins, but Will gave us fair market value on the coins we did sell. We appreciate the honesty and integrity! This specialty store is definitely worth visiting to determine the value of family heirlooms!